FAQ

What makes buying an Origin diamond different?

When you buy an Origin diamond from one of our retail partners, you’re choosing a diamond that is traceable end to end, allowing you to explore its story from source to store.
You can learn about its natural character, the place it’s from, how rare it is, understand the meaningful impact it made along the way, and enjoy a bespoke experience that helps you find a diamond with a story as personal as your own.

Can I choose a specific diamond?

Yes, absolutely. The Origin experience is designed to let you choose a diamond with a story you connect with. You can explore its journey, learn about its impact, and select the one that resonates with you.

Where can I buy Origin diamonds?

Origin diamonds are available through select retail partners. To find the one nearest to you, use our store locator.

What is Tracr™?

Tracr™ is the world’s leading digital platform for tracing natural diamonds from their source, providing verified, end-to-end transparency across the diamond value chain. Unlike other solutions, Tracr™ begins traceability at the source, integrates seamlessly with existing technologies, and uses objective, algorithm-based verification instead of self-declaration. Backed by a wide industry ecosystem, each Tracr™ diamond is sourced from approved producers, processed by certified manufacturers, and recorded on the blockchain for an immutable record.

Are Origin diamonds ethical?

Yes. Every Origin diamond is traceable from source to store through Tracr™, giving you the assurance that it is conflict-free and ethically sourced.

Can I create a custom diamond jewelry piece?

Yes. Origin diamonds are made to be set in a piece that’s personal to you. Whether you’re creating an engagement ring, marking a moment, or choosing a meaningful gift, an Origin diamond gives you the freedom to design something that perfectly reflects your story.

Do you offer financing or payment plans?

Financing options may be available through your chosen Origin retail partner. For personalized advice on payment plans, we recommend speaking directly with your nearest Origin partner.

What is your return and exchange policy?

Return and exchange policies are set by each Origin retail partner. For details specific to your purchase, please contact your nearest store.